order information

and payment

Please feel free to contact Lisa regarding any of her designs.

Lisa welcomes commissions - you may like Lisa to create something personal for you or a gift for someone special.

She can also provide gift vouchers.

Please note that quotes are valid for 30 days.

Lisa accepts Visa, Mastercard, payments made by bank transfer/deposit (NZD) and cheques (NZD only). Visa and Mastercard payments are processed safely through Paypal and your order details are delivered over a secure server for added protection.

Please select your currency from the drop down menu at the top right of your screen.

returns

and refunds

Lisa is confident that you will be satisfied with the quality of her artwork.

She will be happy to meet her obligations under the Consumer Guarantees Act if her art has been wrongly described, is faulty or is unusable for the purpose described. Lisa will refund or exchange your unused item within 7 days of receipt if returned undamaged to her in Auckland, New Zealand.

Your satisfaction in the quality of the item is paramount, however we will not provide a refund if you have simply changed your mind. You must be able to express why the item does not meet your expectations and LisaSarah must agree with this assessment. This should be done by contacting Lisa.

In addition you must return the item and original packaging and invoice to LisaSarah within 7 days of Lisa agreeing to refund the item. The details of the return shipping address is included on the invoice. You must return the item using the same postage and packaging method as the item was shipped to you, unless agreed otherwise with LisaSarah.

A refund will not be offered unless all the above provisions are satisfied.

Limitation of Liability: LisaSarah will not be liable for any loss or damage arising from this product, whether direct, indirect, special, incidental or consequential.

Missing Orders

If for some reason your order has not arrived, please contact us for a trace. If you have not contacted us within 2 months of your order date, we can not offer any compensation or replacement art.