Lisa accepts Credit Cards, PayPal, Afterpay and payments made by bank transfer/deposit (NZD and Australia).
For wholesale orders, only bank transfer/deposit are accepted.
Lisa is confident you will be happy with your art, number or sign. She prides herself on the quality of her work and has over 18 years worth of super happy clients.
As a small business, we are unable to offer returns or exchanges for change of mind purchases. Unfortunately, too many pieces have been returned in unsaleable condition, making it unsustainable for us to accept returns for this reason. However, we are committed to meeting our obligations under the New Zealand Consumer Guarantees Act. If your item arrives faulty or damaged, please contact Lisa, and we will work with you to resolve the issue. We appreciate your understanding and support of our small business.
Your satisfaction in the quality of the item is paramount, however, most pieces are cut to order (just for you!).
Cancellation/change of mind on custom work (house numbers, address and personalised signs) before the item has been finalised for cutting will incur a $50 charge (per design) for design work. Once the design/s has been finalised and programmed for cutting, Lisa is unable to provide a refund for cancellation/change of mind.
If you have received something from Lisa and it is damaged please email lisa@lisasarah.com as soon as possible. Please keep all packaging and email photos of the damage within 5 days of receiving the item. If the item is deemed to have been damaged in transit, the courier will collect the item and packaging from you. Lisa will replace the item as soon as possible.
If for some reason your order has not arrived, please contact us for a trace.
Subject to NZPost's application of the Consumer Guarantees Act 1993, claims for loss or damage must be made within the timeframes below.
NZ - 10 days (from the day of posting)
International - 20 days (from the day of posting)
If you have not contacted us within one month of your order date, we cannot offer any compensation or replacement art
If you have a cool shop and would like to stock Lisa's NZ made steel artwork, please contact Lisa for a copy of her latest catalogue and pricelist. Lisa does not dropship.
In New Zealand, many of Lisa's most recent pieces are only sold through stockists.
Lisa's pieces are NZ-designed and made from premium corten, 316 marine grade brushed stainless steel, 3mm aluminium or powder-coated 304 grade stainless steel. Each piece is crafted with care in Auckland and finished by hand.
Yes. With the correct care, our corten steel, brushed stainless steel and powder-coated pieces are built to withstand NZ’s coastal and alpine conditions. Corten rusts beautifully, while powder-coated finishes stay bold for years.
Right here. LisaSarah.com offers a huge collection of original NZ-made outdoor wall art, garden sculptures, and metal garden decor. We ship worldwide from our Auckland studio. Lisa is also fortunate enough to be stocked in some amazing stores in New Zealand and Australia.
Absolutely. LisaSarah creates custom wording, sizing, and designs for address signs, garden stakes, and wall pieces. Just get in touch with your ideas.
Corten steel is a weathering steel that forms a stable rust-like patina. It’s ideal for outdoor art in NZ — durable, low-maintenance, and naturally beautiful.
Yes. All Lisa's art, signs and decor come ready to hang. House numbers and custom signs come with clear installation instructions. Most pieces are lightweight and easy to mount with standard fixings.
NZ homes love native bird stakes, corten steel koru sculptures, and bold address signs. LisaSarah’s designs blend elegance with local inspiration.
Yes. We ship our full range of outdoor wall art, garden sculptures, and metal decor NZ-wide and beyond! Fast, secure delivery from our Auckland studio.
Minimalist corten steel, native bird motifs, and bold address signs are trending. LisaSarah’s pieces reflect NZ’s natural beauty with timeless style.
Definitely. While all are designed for outdoor use, many pieces look stunning indoors — especially wall art and sculptural signs.
Ornaments are decorative accents, while sculptures are larger, statement pieces. LisaSarah offers both — from mini stakes to bold wall installations.
Yes. Our bird stakes, wall art, and address signs make perfect gifts. We offer gift wrapping and can ship directly to your recipient.
Most orders ship within 2–5 business days. Custom pieces take longer. We’ll keep you updated every step of the way.
We’re an online studio, but you can follow us on Instagram or Google Business Profile to see real customer installations and behind-the-scenes studio shots. Check out the fabulous bricks and mortar stores that stock a selection of Lisa's work.
LIMITATION OF LIABILITY
LisaSarah will not be liable for any loss or damage arising from this product, whether direct, indirect, special, incidental or consequential.